Privacy Policy for Boxy Puzzles

Last Updated: 08/2024

Boxy Puzzles (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our puzzle subscription service, or interact with us in any other way. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or subscribe to our services.

1. Information We Collect

Personal Information We collect personal information that you voluntarily provide to us when you subscribe to our services, make a purchase, sign up for our mailing list, or contact us. This may include:

• Name
• Email Address
• Mailing Address
• Phone Number
• Payment Information (e.g., credit card number, billing address)
• Birthdate (optional, for special offers)

Usage Data We may automatically collect certain information about your visit to our website, including:

• IP Address
• Browser Type and Version
• Pages You Visit
• Time Spent on Pages
• Referring URLs

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing your subscription: To process your orders, manage your subscription, and deliver your puzzle books and any related products.
• Personalization: To tailor the puzzles and content we send you based on your preferences and past interactions.
• Communication: To send you emails regarding your subscription, updates, promotions, and other information that may be of interest to you.
• Payment Processing: To process transactions and manage your payment information securely.
• Customer Support: To respond to your inquiries, handle complaints, and provide support.
• Improvement: To understand how you use our website and services, allowing us to improve and optimize your experience.
• Legal Compliance: To comply with any legal obligations or to protect our rights.

3. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping products, and conducting our business.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files that are stored on your device. We use cookies to:

• Remember your preferences and settings
• Improve website functionality
• Analyze website traffic and user behavior

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Rectification: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website and services following any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Boxy Puzzles
13500 SW 250th Street
Homestead FL 33032

Thank you for trusting Boxy Puzzles with your personal information.
We are committed to safeguarding your privacy and providing you with an enjoyable and secure experience.